Contact Details

Chris Gough

Model Layout Services

Crtoagn, Ladybank Rd

Pitlessie, Fife

KY15 7SP

T: 07976 217624

E: chris@modellayoutservices.co.uk

W:www.modellayoutservices.co.uk

Type of Personal Information We Collect 

We currently collect and process the following information:

Personal identifiers & contacts such as Name, Address, Contact Details to enable us to complete orders and prepare quotations in line with our legal basis (contract).

Financial information such as Credit Card details are processed and held by Stripe.
 

How we get the Personal Information and Why We Have It

All the Personal Information we process is provided to us directly by you.  We use it to carry out our business, completing orders and preparing quotations in line with our legal basis (contract).

Your data will not be shared with any other organisation except for the legitimate storing of that data for our contractual obligations to you.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for porcessing this information are:

a; Your consent.  You are able to remove your consent at any time.  You do this by contacting Chris Gough on the above contact details.

b; we have a contractual obligation

How we Store your Personal Information

Your Personal Information is securely stored.

We keep name and contact details for 5 years after which time we may dispose of the data.  Your data will be held on Ionos' platforms and datacentres.  The Data Protection Agreement between us and Ionos allows you to understand the security of your data here.  It is available here.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at chris@modellayoutservices.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at chris@modellayoutservices.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk